Neighborhood Church of Chico
Effective Date: Sept. 21, 2026

SMS Messaging Terms & Compliance

1. Program Description: This messaging program sends messages to customers who have explicitly opted in to receive SMS notifications. Opt-in is collected via web forms with a dedicated checkbox for SMS consent. Neighborhood Church may send text messages related to:

  • Church announcements and updates

  • Event information and reminders

  • Volunteer scheduling and ministry communications

  • Prayer and care ministry updates

  • Children's, youth, and adult ministry communications

  • Emergency or weather-related notifications

  • scheduling confirmations

  • customer support communications.

2. Cancellation Instructions: You can cancel the SMS service at any time. Simply text "STOP" to the same number that sent you messages. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

3. Support Information: If you experience issues with the messaging program, reply with the keyword "HELP" for more assistance, or reach out directly to info@ncchico.org or call 530-343-6006 during business hours.

4. Carrier Liability: Carriers are not liable for delayed or undelivered messages.

5. Message & Data Rates: Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies based on your service usage and appointment schedule. For questions about your text plan or data plan, contact your wireless provider.

6. Supported Carriers: Our SMS program works with all major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, Sprint, and most regional carriers.

7. Age Restriction: You must be 18 years or older to participate in our SMS program.

8. Privacy Policy: For privacy-related inquiries, please refer to our Privacy Policy at https://www.ncchico.org/privacy-policy

We comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines, regarding the use of SMS communications.

 

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the state in which Neighborhood Church of Chico operates. Any dispute arising under these Terms shall be resolved exclusively through binding arbitration in that jurisdiction.

Changes to Terms of Service

We may update these Terms of Service from time to time. The latest version will always be available on our website with the effective date.

For any questions regarding these Terms of Service, please contact us at:

Neighborhood Church of Chico
Phone: 530-343-6006
Email: info@ncchico.org
Website: www.ncchico.org

By using our website and services, you consent to these Terms of Service.